Jomotos

The company is always searching for maximum customer satisfaction, thus investing in a CRM tool would be a crucial step to achieve that goal. Salesforce was a natural choice for a brand that seeks continuous improvement in all its processes.

With Jomotos growing in number of locations and brands, centralizing all information in one place was essential for the evolution of the business.

To meet this need, the implementation of Salesforce ensures that all sales, customer support, maintenance and after-sales activities are available in a single place, whether they originate from a contact at a dealership, a face-to-face event or any digital communication point.

With this data, combined with Salesforce and Eticadata integration, Jomotos ensures a 360° view of the customer and makes Salesforce the single source of truth.  The company is always searching for maximum customer satisfaction, thus investing in a CRM tool would be a crucial step to achieve that goal. Salesforce was a natural choice for a brand that seeks continuous improvement in all its processes.

With Jomotos growing in number of locations and brands, centralizing all information in one place was essential for the evolution of the business.
To meet this need, the implementation of Salesforce ensures that all sales, customer support, maintenance and after-sales activities are available in a single place, whether they originate from a contact at a dealership, a face-to-face event or any digital communication point.

With this data, combined with Salesforce and Eticadata integration, Jomotos ensures a 360° view of the customer and makes Salesforce the single source of truth.